Description
Our Culture
Culture is meaningful to us. It's in the way we interact with one another and with our clients. We believe in being our authentic selves with one another and have cultivated an approach that is "we" not "I". We honor the commitments that we make to our clients and one another. This is our culture. We actively engage in the communities where we live and encourage our teammates to use Volunteer Time Off and to engage with our Spotlight Charities and causes meaningful to teammates.
About the role:
The Senior Absence Consultant will consult with internal sales and account management teams, as well as with external national account clients, on a wide variety of complex projects including: FMLA, Sick Pay, Salary Continuance, Statutory Disability, Short-term Disability, Long- term Disability, Vacation and Paid Time-off (PTO) and other employer sponsored leave programs. The role will serve as a subject matter expert for our client service team members and partner internally to create client deliverables, contribute to client management and business activities, and participate in the creation of new intellectual capital.
Experience on the broker side of the business is a must-have. Expertise in PTO programs highly desired. Ability to create written thought leadership materials that are client-ready.
Core Responsibilities: include the following. Other duties may be assigned.
Provide valued-added consulting expertise on large, sophisticated Absence and Disability Management projects including:Plan design/strategy
Modeling, cost analyses, funding, and employee contribution strategies
Vendor analysis, selection, negotiation, and procurement
Ongoing plan management, including evaluation of program performance and trends
Assist with vendor capability reviews and annual RFI’s
Benchmarking studies and analyses
Plan compliance and audit support
Deliver superior, consistent management and deliverables in support of Absence Consulting leadership for assigned clients:Serve as primary contact to Brown & Brown Strategic Non-Medical Solutions client service team on delivery of defined work product, offering absence management subject matter expertise
Draft and manage project plans involving multiple workflow streams and client teams
Oversee the day-to-day project deliverables, ensuring the progress of the work product against established objectives, budgets, timelines, deliverables and quality standards
Manage client team expectations and raise appropriate issues to leadership for resolutions
Interface with colleagues as needed to ascertain the client’s broader business objectives, ensuring work product is strategically aligned
Develop a trusted advisor relationship with internal stakeholders through effective communication and efficient, quality execution of projects
Contribute to the development of new tools and approaches
Directly contribute to clients’ success through applying technical expertise
Remain current on industry trends, Leave legislation and vendor updates and share information with the larger Brown & Brown Strategic Non-Medical Solutions organization and clients
Build relationships internally and collaborate effectively on cross-functional teams
Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
Serve as mentor and resource to internal team members specific to absence management
Contribute to special projects as defined by leadership
Build and maintain library of Absence & Productivity projects, RFPs, templates, market data and other deliverables
Requirements
BA or BS degree
10 - 15+ years of experience and success in the design/management of group disability and absence management plans gained in a consulting, brokerage or multiple large employer (10,000+ lives) environment
Proven experience successfully managing multiple projects simultaneously and producing quality deliverables on time and within budget
Demonstrated success in managing client issues and relationships; some experience in growing relationships with current clients
Strong interpersonal and team skills
Polished and well developed oral and written communication skills
Self-starter attitude and ability to work with ambiguity
Flexibility and proven ability to diagnose and resolve issues
Strong analytical and creative skills
Experience training/mentoring junior staff
The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
Working knowledge of MS Excel, Teams, Word, Sharepoint and PPT; Salesforce
Availability to travel on an as needed basis
Preferred:
Consulting experience preferred
We seek out and embrace diversity in our talent. Our business thrives on diversity of talent, experience, character, and inclusion.
Brown & Brown does not discriminate against teammates or applicants for employment on the basis of race, color, religion, absence of religious affiliation, national origin, ethnicity, age, disability, perception of disability, sex, sexual orientation, gender identity/expression, gender orientation, marital status, service in our armed forces, veteran status in our armed forces, political activity or political party affiliation. We are committed to ensuring equal employment opportunities for all our teammates and applicants for employment. Our equal employment opportunity philosophy, in accordance with federal, state, and local law, applies to all aspects of employment with us including recruiting, hiring, training, transfer/promotion, compensation, benefits, and termination.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
